A. VAT Registration Number

Required by VAT Act.

B. Service Number

Each service has a unique service number

C. Customer Number

Each customer has a unique customer number and this should appear on all accounts for a customer

D. Cycle

This identifies the billing cycle

E. Route

Used for grouping accounts together for reading purposes

F. Sequence Number

Used for sequencing meter readings within a route

G. Meter Number

This identifies the meter registering your energy usage and is located on the face of the meter

H. Previous Meter Reading and Date

This is meter reading and date to which you where last billed

I. Present Meter Reading and Date

This refers to the meter reading and date up to which your most recent bill is calculated

J. Days of Service

This is the number of days in the billing period

K. Meter Multiplier

Some meters require a multiplier to determine the amount of electricity used.

L. kWh Used

This is the amount of energy used over the billing period

M. Average Usage

This is the average electricity used per day over the billing period

N. Demand

This applies to Secondary Voltage Power and Large Power customers and is the maximum demand over the last 12 months.

O. Rate Class

Domestic Service
General Service
Secondary Voltage Power
Large Power

P. Fuel Clause Adjustment

This is the fuel clause adjustment per kWh. This goes up and down as the cost of fuel used to produce electricity increases or decreases.

Q. Mailing name and address

R. Tax Invoice Number

This is the invoice reference and is required by the VAT Act

S. Issue Date

This is the date of issue of the bill and is the same as the postage date

T. Bill Number

This is a sequential number on bills. It is used for internal purposes only.

1. Fixed/Demand

2. Energy

3. Fuel

This is the total fuel adjustment charge (kWh used (L) x Fuel Adjustment Clause

4. Other

This relates to any special charges.

5. Current Bill

Sum of lines 1,2,3 and 4

6. Arrears

This is the balance of your previous bill less any payments or other adjustments made up to the time of issuse of this bill.

7. VAT(15%)

This is 15% of the current bill.

8. Total

Sum of lines 5,6 and 7.

9. Discount Date

This is applies to Rate 1 customers only and is 15 days from date of issue of bill.

10. Discount

This is 10% of the fixed and enrgy charge. This is applicable to Rate 1 customers who pay their bill by discount date.

11. VAT(15%)

This is 15% of the current bill less discount i.e. 15% of (Line 5 - Line 10).

12. Total (with Discount)

Sum of lines 5,6 and 11 minus Line 10. i.e. (Line 5 + Line 6 + Line 11 - Line 10)..