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(246) 626-9000

Customer Service:
(246) 626-4300

(246) 626-1800

(246) 228-1396

  Privacy Policy  

This privacy policy sets out how The Barbados Light & Power Company Limited uses and protects any information which you give The Barbados Light & Power Company Limitedwhen you use this website.

The Barbados Light & Power Company Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

The Barbados Light & Power Company Limited may change this policy from time to time by updating this page.

What we collect

We may collect the following information:

- Name 
- Contact information including email address 
- Demographic information such as postal code
- Other information relevant to customer surveys

What we do with the information we gather

We require this information to provide you with a better service, and in particular for the following reasons:

- Our internal record keeping
- Improvement of our service. 
- We may periodically send an email about information which we think you may find interesting using the email address which you have provided.  
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- You should be aware that some of your personal information is already in the public domain, and as such, we have no obligation to keep that information confidential. Nevertheless, we will not share your personal information with a third party unless required to do so by law.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to assist in safeguarding and securing the information we collect online. However, please be aware that no security measures are perfect or impenetrable. Therefore we cannot and do not guarantee that information collected on this website will not be viewed by unauthorised persons. We are not responsible for circumvention of any security measures which we have put in place on this website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and examine the privacy statement applicable to the linked website.