Reading Your Meter
Meters are installed by the Company to record the electrical energy and, in large installations, the maximum demand used by customers.
Reading Your Standard Meter
An electric meter is a precision instrument that accurately measures the amount of electricity which you use.
On the face of the meter are four or five round dials. Each dial has ten numbers and a pointer like the hand of a clock. The pointers turn only when the electricity is being used, and they turn so slowly that you can hardly see them move. As the dial to the right moves one full turn (from zero around to zero again) the dial to the left moves one full unit. For example, when the dial on 'D' goes around one full turn, 'C' moves one unit. When 'C' moves one full turn, 'B' moves one digit. Let's try reading the four dial meter below:
First notice that the dials do not all run in the same direction. In this example you will read the dials from right to left and record the readings in the same sequence from right to left.
Note: If you prefer to read the meter left to right the numbers should be recorded in the same sequence from left to right to get the correct reading of 1496 kWh.
Tree Trimming and Reliability
In order to maintain reliable service, we sometimes have to trim trees. By focusing on trees that line our streets, we are making sure you are safe and receive reliable power service for your home.
Learn more about how tree trimming can affect reliability.
Click on any of the images below to access information on trees and their maintenance.
We sometimes receive customer requests to trim trees on and around customer...
Read morePrevent the trees you have now from becoming a problem in the...
Read moreHire a local contractor to complete the general tree trimming around your...
Read moreCustomer Charges
Use the chart below to find the charges that apply to you.
Charge
Service
Approved Service Charge (exc. VAT)
Approved Service Charge (exc. VAT)
New Service
Below 200 Amps
Above 200 Amps
$50.00
$200.00
$58.75
$235.00
Reconnection/Transfer of Service
Below 200 Amps
Above 200 Amps
$20.00
$40.00
$23.50
$47.00
Debt Reconnection
During Regular Working Hours
After Hours
$20.00
$40.00
$23.50
$47.00
Shift Meter
Below 200 Amps
Above 200 Amps
$50.00
$200.00
$58.75
$235.00
Upgrade Service
Below 200 Amps
Above 200 Amps
$50.00
$200.00
$58.75
$235.00
Damaged Meter
1-PH Meter
3-PH Meter
$50.00
$200.00
$58.75
$235.00
Special Events/Temporary Service
Below 200 Amps
Above 200 Amps
$60.00
$210.00
$70.50
$246.75
One Day Event
One Day Event Service
1-PH below 200 Amps
$75.00
$88.13
Tampering Fee
Each
$250.00
$293.75
Provide & Install Sealing Ring
Each
$20.00
$23.50
Special Read
Each
$20.00
$23.50
Meter Test
Each
$50.00
$58.75
Returned Cheque
Each
Bank Charge plus $10.00
Bank Charge plus $11.75
Transformer Rental
Primary Voltage
$1.00/kVA of transformer capacity
$1.18/kVA of transformer capacity
Renewable Service- Application Fee
Each
$50.00
$58.75
Damage Claims & Power Quality
The Company strives to provide a reliable and efficient electricity service. The electricity supply which is available through a standard commercial or residential outlet is subject to disturbances such as transients, electrical noise, and outages.
What are Damage Claims?
The Barbados Light & Power Company Limited will offer settlement for damage to a customer’s electrical equipment due to failure, negligence or omission on the secondary distribution circuit up to the Company’s service point, which would result in a voltage outside of the acceptable limits. We encourage customers to do all that they can to protect their equipment from possible damage due to electrical faults.
Submit a Damage Claim
The Barbados Light & Power Company Limited will offer settlement for damage to a customer’s electrical equipment due to failure, negligence or omission on the part of the Company.
Protecting Your Equipment
Learn important tips on how to protect the electrical appliances in your home or business, that are susceptible to disturbances such as spikes and surges.
Types of Surge Protection
Learn more about the most basic protective device which is required by all electronic equipment. Click here to learn about the different types of surge protection.
Standards of Service
These are the minimum standards, which we are committed to achieving. If we fail to meet any of these, affected customers can make a claim for compensation.
Standards of Service Decision 2018-2020
The BL&P's Standards of Service framework sets out the minimum levels of service to be provided to electricity customers.
Guaranteed Standards of Service
The determination on the Guaranteed Standards of Service for the BL&P is summarised and presented in this document. Click to read more.
Guaranteed Standards of Service Form
Customers can request compensation for the Guaranteed Standards of Service by submitting this form to the Company
Overall Standards of Service
The Commission has also made the following determination on the Overall Standards of Service which are presented in this document. Click to read more.